今天Oprah跟Hermes USA的CEO上節目解釋究竟是怎麼一回事 跟之前媒體傳來傳去的不一樣
"Just about 100 percent of everything you read was flat out wrong," Oprah says. "Shame on anybody for thinking that I was upset for not being able to get in to a closed store and buy a purse—please. I didn`t get to be this old to be that stupid. I was not upset about not getting to buy a bag—I was upset because one person at the store was so rude—not the whole company."
"… There were reports that I was turned away because the store was closed. The store was in the process of being closed—the store was very active. … The doors were not locked. My friends and I were standing inside the doorway, and there was much discussion among the staff about whether or not to let me in. That`s what was embarrassing. … I know the difference between a store being closed and a store being closed to me."
"Everybody`s who has ever been snubbed because you were not chic enough or thin enough or the right class or the right color or whatever—I don`t know what it was—you know that it is very humiliating."
Hermes has since introduced sensitivity training, and Robert Chavez, the president and CEO of Hermes USA, is very sorry for the trouble and embarrassment Oprah experienced. "I`d like to say to you that we`re really sorry," he says, "for all of those unfortunate circumstances that you encountered when you tried to visit our store in Paris...."
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