我收到customerservice的來信說......
Thank you for your recent order. We regret to inform you that you order has been placed on temporary hold. For security purposes, we need to verify all credit card billing information. Since you are international, we are unable to verify billing information with your bank. Therefore, we kindly ask that you fax or email us a copy of your Identification or Passport, credit card being used, and a signature. Our fax number is 415-781-3526 and email address is customer@benefitcosmetics.com. Please use this link to find the country code you need to dial out from your country: http://www.countrycodes.com. Your information will be kept highly confidential and filed and will be solely used for cardholder verification only. Once we have received your information, any future orders will be processed without complications. If you have already sent this information in the past, please let us know. For added security, you are welcome to black out the middle numbers of your credit card as well as your passport number. If you have a scanner, you can scan the documents and email them to us. We apologize for any inconvenience this may cause you. Please let us know if you have any questions. Thank you.
是不是我的信用卡有問題啊???
是不是需要提供一些資料給他們???
請問有沒有人知道我該怎麼做啊???
救命啊~~~~